Important customer information

DELIVERY COSTS: National, EU countries, other countries

 

Shipment costs Germany:
For deliveries into Germany the shipment ccosts are € 4,90 per order.
For orders of € 75,- or more we calculate € 2,90.

 

Shipment costs other countries:

  Countries

Shipment costs                

Conditions     
Deutschland_Stoffladen.jpg Germany € 4,90 Parcels *
  Order value > €75,- € 2,90 Parcels *
Oesterreich_Stoffladen.jpg Austria € 8,50 Parcels *
Schweiz_Stoffladen.jpg Swiss (No VAT) ** € 15,90 Parcels *
Luxembourg_Stoffladen.jpg Luxembourg € 6,75 Parcels *
Niederlande_Stoffladen.jpg Netherlands € 6,75 Brievenbuspakje of pakket *
Belgien_Stoffladen.jpg Belgium € 6,75 Parcels *
Stoffe_Daenemark.jpg Danmark € 8,50 Parcels *
France_Tissus_en_ligne.jpg France € 8,50 Parcels *
United-Kingdom_Fabrics_online.jpg United Kingdom € 8,50 Parcels   *                                 
Europe_Stoffladen.png Europe - Other countries                 € 17,50 Parcels *
Stoffladen_Welt_Versand.jpg Welt - Other countries (No VAT) ** € 26,50 Parcels *

* Parcels:

- Shipments > 2kg or > 3cm thick.
- Track & trace.
- Signature for delivery.
- Parcel is insured until € 500,- (exception Netherlands).

** Europe, other countries:

Suomi (Finland), Norge (Norway), Polska (Poland), Suisse / Schweiz (Switzerland), Shqipëria (Albania), Andorra, Bosnia and Herzegovina, Cyprus, Ceská republika (Czech Republic), Eesti (Estonia), Føroyar (Faroe Islands), Gibraltar, Greece, Greenland, Hungary, Latvija (Latvia), Malta, Moldova republic of, Monaco, Portugal, România (Romania), Slovenská republika (Slovakia) and Slovenija (Slovenia).

*** Additional charges

Additional charges (customs clearance, Duty, Tax, etc.) may be incurred for shipments to countries outside the European economic area and are payable by the order recipient.

All prices mentioned on our website are in euros, including VAT (except non-EU countries) and excluding shipping costs and additional charges ***. All shipments are delivered by PostNL, Hermes, DHL or DPD depending on the size of the package, weight and country of destination.

PostNL.pngHermes-Stoffladen-online TNT_Post.jpgDHL_Stoff_Laden_online.pngDPD.pngEurodis
We send shipments to Germany with PostNL and the delivery then takes place with Hermes, Eurodis or DPD. 

We only ship to packing stations that accept parcels from all carriers, otherwise we use the billing address as delivery address.

Deliveries to Switzerland, USA, Canada, Australia are shipped via DHL.